What is it about?
Clusters group feedback around shared concerns — handovers, leadership, collaboration.
Frequently asked questions
How else can we help?
- Themes from open text
- Critical, neutral, and positive visible
Voices · Analyze open answers
Understand what occupies your people.
Voices clusters open survey answers by theme and tags feedback as rather critical, neutral, or positive — so you see where friction is raised, which experiences people share, and what already works.
The chorus
Tap a theme
“During handovers we often miss important information.”
All perspectives on this theme →One theme. Three perspectives.
Pick a theme and read how feedback can be critical, neutral, or positive — without losing the bigger picture.
Illustrative example with fictional feedback
Theme
Handovers
- Critical
During handovers we often miss important information.
- Neutral
We discuss handovers every Monday.
- Positive
Since the new sync, handovers work much better.
Spot themes. Read the tone.
Open answers carry day-to-day experience. Voices shows two lenses: what it is about — and how the theme is described.
How is the theme described?
Critical, neutral, or positive: same topic, different experience.
At a glance
How Voices works with open answers
Employee surveys often produce free text alongside scale scores: observations about friction, routines, and what already works. Voices in zweikern Insights prepares those open answers so teams can spot themes and read feedback with nuance — as a complement to means, distributions, and trends in results.
Instead of reading isolated quotes, you see related voices in context. That makes it easier to discuss friction, keep good experience visible, and prepare next steps in questionnaires, development modules, or Workspaces.
- Thematic clustering groups related feedback around concerns such as handovers, leadership, or collaboration.
- Tagging feedback as critical, neutral, or positive helps you tell different experiences apart inside one theme.
- Voices does not evaluate people — it classifies the content of a response and adds everyday language next to the numbers.
Related: Questionnaires & categories · Results & insights · Development modules
Principle
We classify the feedback — not the person.
Critical flags friction. Neutral describes process. Positive shows what helps — three signals for the same thematic reality.
Carry themes forward.
From open answer to the next step: sharpen categories, shape modules, work in Workspaces, or place quantitative results alongside the words.
Next step
Which themes sit in your feedback?
In the intro call we show you how Voices clusters open answers by theme and adds your employees’ experiences to your numbers.
You’ll talk to Andreas Kerneder, co-founder of zweikern.
