Clarity on responsibilities
In handovers it sometimes remains unclear who takes the next steps. Feedback also describes duplicate work on the same tasks.
Frequently asked questions
How else can we help?
- Real-time results
- Guided start
How you work with Insights
This is how employee feedback becomes concrete development.
Using one team as an example, we show how an employee survey works with zweikern Insights: from the questionnaire and real-time analysis to the action your team shapes together.
Example: collaboration
Collaboration works. Handovers still don’t.
Tasks are done twice, ownership stays unclear, and important information arrives too late. The organization wants to understand where the friction comes from and what its teams need.
Prepare the questionnaire
Use your own questionnaire to look at collaboration between your teams. If you want to develop new questions, AI can optionally support you. Combine rating questions with open feedback on everyday experience.
OutcomeA questionnaire that addresses your concern.
Illustrative view with sample data
Collaboration
How clear is it in handovers who takes the next steps?
What makes handovers difficult in your daily work?
Optional AI supportIn handovers it is not always clear who takes the next steps.Run the employee survey
Start a survey with the questionnaire and invite participants via link or QR code. Insights automatically reminds people who haven’t taken part yet. Your people describe how they experience handovers and which difficulties show up in daily work.
OutcomeFeedback from your teams’ daily work.
Illustrative view with sample data
enabledSurveys & analyses
Survey: collaboration
- Completed
- 136
- Outstanding
- 64
- Response rate
- 68%
- Handover ownership rated
How clear is it in handovers who takes the next steps?
- Open feedback on daily work
In handovers it is not always clear who takes the next steps.
Analyze results in real time
Review results in real time and include open answers in the evaluation. In the example, handovers often lack clarity on next steps. Insights groups open answers into themes and shows where action is needed.
OutcomeA concrete theme to continue with: clarity on responsibilities.
Illustrative view with sample data
Clarity on responsibilities
How clear is it in handovers who takes the next steps?2.80of 5In handovers it is not always clear who takes the next steps.
Sometimes several people work on the same task.
Define the focus area
With a development module you decide what to keep working on. In the example, “clarity on responsibilities” becomes the focus area, called a theme field in Insights. The module links it to the matching survey results and insights.
OutcomeA focus area with matching results and insights.
Illustrative view with sample data
Collaboration
Action Clarify handovers and responsibilities
Plan actions together
In the workspace you pick up results and insights together. Your team works on making handovers and responsibilities clearer, and develops a fitting action for everyday work.
OutcomeA jointly shaped action: clarify handovers and responsibilities.
Illustrative view with sample data
Workspace · CollaborationOutcomeClarity on responsibilities Insight In handovers it sometimes remains unclear who takes the next steps. Feedback also describes duplicate work on the same tasks.
Action Clarify handovers and responsibilities
The same process for your topic
Whether leadership feedback, employee surveys, or change support: you decide what you want to understand and develop.
Next step
How would you work on your topic with Insights?
In the intro call we walk through the process using your question: from the first survey to the analysis and the actions your team takes.
You’ll talk to Andreas Kerneder, co-founder of zweikern.
